Website terms and transport inquiries
These notes explain how to use the website and discuss a shipment. Your written booking documents establish the terms of an individual transport arrangement.
Updated
Information and quote requests
This website provides vehicle-transport information and a way to request a quote. Submitting a form does not reserve a carrier, establish a final transport price or confirm a pickup. Review the quote and written booking documents before authorizing a shipment.
Accurate shipment details
Provide the actual pickup and delivery locations, a reachable contact at each end, vehicle dimensions and running condition, loading needs, available dates and any release or access restrictions. Tell the coordinator when those details change so the equipment, quote and schedule can be reviewed.
Prices and timing
Website examples and calculated estimates are planning information. The full route, vehicle, equipment and carrier availability affect the quote. Pickup windows and time in transit are separate estimates. Any fixed commitment must be explicitly agreed in the written arrangements rather than inferred from a general page or calculator.
Carrier and access arrangements
Genius Auto Trans coordinates transport requests with carriers. Confirm the assigned carrier, equipment and applicable coverage before pickup. Door-to-door service depends on safe and permitted truck access; an accessible alternate meeting point may be required. The office address is not a vehicle storage or drop-off facility.
Payment, changes and cancellation
Confirm payment instructions, any deposit, cancellation or change conditions and the applicable claims process in the written documents for your shipment. This general website notice does not create a cancellation fee, refund promise, insurance limit or additional charge.
Responsible use and external resources
Provide information you are authorized to share. Do not interfere with the website, submit abusive requests or use inquiry forms to send sensitive credentials or payment information. External links are provided for reference; verify relevant information with the organization responsible for it.
Questions before booking
Ask the team to explain anything unclear before authorizing transport. Call (800) 780-1113 or email info@geniusautotrans.com. The privacy notice describes the website inquiry tools.